Privacy Policy

Effective Date: December 1, 2025
Last Updated: December 20, 2025

Willow Wellness LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website, including the “Contact Us” feature. This policy applies to users located in the state of Minnesota.

Information We Collect

We may collect limited personal information that you voluntarily submit through our website, including:

  • Name

  • Email address

  • Phone number

  • General message content submitted through the “Contact Us” form or email

This information is collected solely for the purpose of responding to inquiries about our services and initiating the intake process.

Important Notice Regarding HIPAA and Electronic Communication

The “Contact Us” form and general email communications on this website are not HIPAA-compliant and should not be used to submit confidential, sensitive, or protected health information (PHI).

Please do not include:

  • Diagnoses

  • Mental health history

  • Insurance details and policy numbers (insurance company name is allowed)

  • Medication information

  • Any other sensitive health-related information

Submission of information through this form does not establish a therapist-client relationship.

Once therapy services are initiated, all clinical communication will occur through HIPAA-compliant platforms.

How We Use Your Information

Information submitted through our website may be used to:

  • Respond to inquiries about therapy services

  • Determine availability and appropriateness of services

  • Contact you to discuss next steps in initiating therapy

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of electronic transmission over the internet is completely secure. By using this website, you acknowledge and accept this risk.

Minnesota Privacy Rights

Minnesota residents have the right to request access to or deletion of their personal information, subject to applicable legal and professional requirements. Requests may be submitted using the contact information below.

Third-Party Services

Our website may use third-party services (e.g., website hosting, analytics, or email providers) to support basic website functionality. These providers may have access to limited personal information solely for operational purposes and are expected to maintain appropriate safeguards.

Children’s Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact: willowwellnessmn@gmail.com